Exclamation Labs is a full-service digital agency headquartered in Cumberland, MD. In its 25th year in business, the company is made up of extraordinary technology professionals passionate about digital excellence. Most recently, Exclamation Labs’ FinTech team developed an innovative and affordable Identity and Access Management solution for financial institutions.
Exclamation Labs builds technically superior products and solutions that deliver outstanding business value. Their competitive advantage is derived from shielding end-users from the complexity of underlying technology systems, which liberates organizations from the constraints of legacy systems or core banking platforms.
The immediate hire of a Sales Development Representative to identify and develop leads with banks/credit unions is critical to feeding our pipeline. This role partners closely with the Business Development team and further develops leads into strong opportunities and closed contracts. The ideal candidate will see this as an opportunity to progress to a Sales Director. Building out a top-flight sales team is one of the company’s top priorities over the next 1-2 years.
Lead Generation/Conversion Acumen – This individual must have strong skills in prioritizing outbound activities (with some inbound), enabling them to identify, create and nurture qualified sales leads using a CRM system. Specific responsibility is to convert marketing qualified leads into sales qualified leads efficiently.
Sales Pipeline Expertise – The Sales Development Representative will lead the team’s top-of-the-funnel sales development, partnering with others to generate a robust, repeatable pre-sales qualification process and ensuring sufficient leads are in the pipeline to deliver Company goals.
Marketing/Lead Gen Conversion – Working closely with Sr. Leadership, the Sales & Partnership Director, Marketing Manager, Solutions Architect, and CEO, this individual will help develop and deploy activities to bring in new sales leads.
Account Engagement – Leveraging strong verbal and written skills, this individual will continuously build credibility and trust with target accounts (ideal target profile: Banks/Credit Unions with 200-2000 employees, assets between $700mio and $10bio).
Industry Networking Capabilities – This individual will be very comfortable utilizing social media, especially LinkedIn, and be able to be personally (or an SME within the Company) invited to participate in various virtual and physical customer forums, roundtables, and industry discussions.
Revenue Generation – Ultimately, the most critical measure of success is revenue. This individual will be a crucial part of the sales team and responsible for delivering their portion of the revenue process.
Performance & Success Measures
Lead & Revenue Generation – From new clients as they progress through the sales pipeline
Contract Completions – Contribute to achieving quarterly targets for completed contracts
Client Satisfaction – High integrity and professional satisfaction are critical to both internal and external relationships.
Staff & Resources
This role is an individual contributor. Support is provided by IAM Business Leader, Operations Director, Communications Director, Marketing Manager, and Solutions Architect.
Compensation & Benefits
Base Salary of $43,000 - $55,000
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.